On one of the pc’s in the office there should be an icon on the Windows desktop titled similar to: Remote support/Micros|Travel support/Overnight link/Head Office link. Double click on this and the icon should then appear on the toolbar. In some cases ‘waiting for connection or PC Anywhere waiting will appear on the screen. The line has now been opened up to allow for the dialling in to proceed. Once the procedure has been completed if you place the mouse over the icon on the toolbar and right click once a box will then appear. All you need to do then is click on cancel host and the icon will return to the main desktop area.