When the first letter run has been printed a question will have appeared –
have the letters printed ok. If you answer NO this will allow you to return
to the diary/letters function and re-generate the letters that were previously
run. If you answer YES then the transaction statuses will change within the
booking and the same letter will no longer appear on the list. However there
are two further options available for reprinting letters. Once you have answered
'yes' to the letter run you can either:
If it is just one letter that you wish to reprint then you can do this by accessing
the client file – access documents and highlight the letter. Right click
and choose the reprint option. The letter will generate and once viewed you
will be able to reprint.
If you wish to reprint a batch of letters from a particular letter run then
you can go to file/diary/letters and choose the reprint option. Select the letter
category that you wish to reprint and enter the original print date. Ok the
screen and letters will reprint.