Q. I have entered the wrong amount of commission against a ticket – how do I change it?

Access the ticket view tab within the clients booking. Highlight the ticket and click on the view/amend button at the bottom of the screen. Amend the applicable fields and the correct figures will then automatically update document entry. If the ticket is NBSP you can also amend the commission in document entry using the document type TCM. However using this method will not post the amended commission figures into the accounts. If you wish to see the new figures in your accounts package you must use the ticket view option instead of document entry.